managed services
can't keep up?
our Sherpas help.
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two managed services
two managed services
two types, and second to none.
approximatly:
• 60m+ data points collected monthly
• 12 Terabytes data processed monthly
• 5,000 truck rolls per year
• 60+ countries
1. managed: WAN to the Hand and everything in between. this is structured managed services like you might find through an MSP.
2. pro services: a 3,000+ team of expert engineers, project managers and product specialists dedicated to launching and managing your most amazing projects. we call them our Sherpa teams, and they are nothing short of rock stars, just for you.
see below for details.
managed
managed
WAN to the Hand and everything in between. carrier and equipment agnostic. examples:
• SmartSupport: helpdesk end-user support. tier 1 and 2 are included free for all SaaS purchases through us. check your licenses, you are not already getting that free or included. from anywhere. SmartSupport Pro (tier 3) is available with additional fees.
• network support: monitor and manage the WAN and LAN environments. VNOC, SD-WAN, routers, firewalls, switches, access points, etc.
• cloud infrastructure services: monitor and manage cloud environments with agnostic cost controls. examples include hybrid, Amazon AWS, Google GCP, Microsoft Azure, and on-site/off-site server management.
started over 20 years ago, the SmartSupport service alone monitors 5+ million logins a day. in 2025, over 250,000 tickets were resolved. if you attend a demo, there's an 80% chance you'll sign-up for it immediately. it's that good.
pro services
pro services
our Sherpa teams: a 3,000+ team of expert engineers, project managers and product specialists dedicated to launching and helping manage your most amazing projects.
if your needs are even more specific, we have access to thousands more all over the world that can be dedicated just for you.
the Sherpa bridge
our 3,000+ pros bridge world-class design and engineering with lifecycle management platforms to deliver successful deployment and transition to long-term management and customer value by driving your outcomes.
whew! that was a lot.
and so are your business and IT initiatives.
we're here to get it right, and see it through to the end.
follow the button, then fezkey will contact you as soon as possible to complete set-up. look for email from fezkey.com (check your email junk folder too).
Or, call 206-735-0101
Or, set an appointment now.
(recommended for fastest service)
not working with our Sherpas may cause hair loss. for your pets. they will blame you.
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